Refund Policy

At isfash.com, customer satisfaction is our priority. However, please be advised that all international sales are final, and we do not offer refunds for orders outside of Turkey. By making a purchase on our website, you agree to the following refund policy.

No Refunds for International Orders

We do not provide refunds for any products shipped outside of Turkey once the order is confirmed and processed. Please review your order details carefully before completing your purchase.

Refunds for Orders in Turkey

For orders placed within Turkey, we accept returns within 14 business days if the return request is deemed appropriate. The product must be unused and in its original condition. Please contact our customer service team to initiate the return process.

Damaged or Lost Shipments

While we ensure proper packaging and secure dispatch of your order, isfash.com is not responsible for any loss, damage, or delays caused by the shipping carrier. Any issues during transit must be addressed directly with the chosen shipping provider.

Order Cancellations

Once an order has been placed and processed, it cannot be canceled or refunded. Please make sure to double-check your order before finalizing your purchase.

By shopping on isfash.com, you acknowledge and accept our refund policy.

For any inquiries regarding our refund policy, please contact our customer service team at info@isfash.com